Ochsner Health System, a not-for-profit healthcare delivery system serving the New Orleans area, was dissatisfied with the appearance of its admissions package. Gary Hattier, the Ochsner I.S. project analyst responsible for ADT forms administration, explained, “We needed to improve our consistency and efficiency.” That’s when Ochsner began considering forms automation software - no small step for an organization that spends a considerable amount on pre-printed forms each year. Ochsner chose PatientWorks, the forms automation software. This software streamlines paperwork by eliminating pre-printed forms. PatientWorks merges patient data onto an electronic form and then automatically distributes the needed number of copies to the designated printers, as well as e-mail, fax and PDF documents or other output devices throughout the organization.