FAQ
- What new technology does PatientWorks provide for our changing patient identification/patient safety needs?
- PatientWorks provides three solution levels for patient identification.
- PatientFoundation. The proven workhorse solution of blue cards, embossers and imprinters.
- PatientCompliance. The cost effective "compliance" solution of thermal printers, barcode readers, labels and wristbands for almost every hospital department.
- PatientWorks®. The easiest, highest ROI, e-forms automation solution on the market --coupled with a guaranteed solution of printer and supplies.
- What interfaces are supported by PatientWorks?
- PatientWorks supports HL7, print stream and ASCII data file interfaces. Our software supports all versions of HL7 and is compatible with all HL7 interface engines.
- What hospital information systems (HIS) are supported by PatientWorks?
- PatientWorks is HIS independent - it works with any HIS environments. It has been successfully implemented with McKesson HBOC/Star, Siemens Invision/Signature, Cerner, MEDITECH and QuadraMed Affinity. Many of our customers have several different HIS environments.
- What Imaging or Electronic Medical Record systems are supported by PatientWorks?
- PatientWorks can automatically index patient forms into any Imaging or Electronic Medical Record, eliminating the need to scan and manually index. It has been configured to run in the past with McKesson HPF, Siemens EDM, Meditech Scan Archive, Software OnBase, Perceptive Software ImageNow, and Streamline, but the extensible PatientWorks platform enables it to work with any other DMS or EMR with minimal effort.
- What platforms are supported by PatientWorks?
- PatientWorks Server requires Windows NT/2000/XP/2003. Our client software runs on Windows 98/2000/XP. The web applications require Microsoft IIS.
- What barcode symbologies are supported by PatientWorks?
- PatientWorks supports both linear and 2D barcodes including: Code 39 (Regular, Full ASCII, HIBC), Code 128, Code 93, UCC EAN 128, Interleaved 2 of 5, CodaBar, PostNET, PDF417, MaxiCode, DataMatrix, Aztec, RSS and MICR E13B.
- What printers are supported by PatientWorks?
- PatientWorks works with both thermal and laser printers. The software can print to any device using the printer driver or the printer's native language.
- What type of security is provided by PatientWorks?
- PatientWorks security integrates seamlessly into your existing directory service provider whether it be Active Directory or Novell NDS. Users logon using their existing network username/password. Administrators can easily configure access to applications, forms, patient records and printers by security groups.
- Can PatientWorks be used in conjunction with Citrix?
- Yes, the PatientWorks client software can run in a Citrix environment, which reduces the burden on your IT/IS group during installation and post-installation upgrade situations.
- Does PatientWorks sell a downtime registration product for when my HIS is down?
- Yes, in fact, our downtime product is included with every license purchased at no additional cost.
- Can you provide me with a turnkey solution?
- Absolutely. Instead of dealing with multiple vendors, let PatientWorks provide you with a total solution. When you purchase PatientWorks you can buy all your equipment needs directly from PatientWorks. We even offer leasing options!
- Can we start with PatientWorks' compliance solution and add the e-forms at a later date?
- Yes, just remember we save you money starting on day one with our e-forms solution.
