Posts tagged with “Announcements”

Eisenhower Medical Center Does It Again!

May 05 04:00 PM

In January of 2010, Eisenhower Medical Center in Rancho Mirage, California came online with PatientWorks 4 and KioskWorks. They've done it again by further integrating PatientWorks to improve their workflow for both their staff and patients!

Eisenhower Medical Center (“EMC”) in Rancho Mirage, CA has installed self-service kiosks developed by PatientWorks in the reception area of the Delores Hope Outpatient Care Center. Patients can check themselves in at the kiosks, with or without appointments and also sign consent forms and process insurance co-payments. For the staff, the kiosk software improves efficiency, tracks patient movements and collects important metrics such as wait times and survey results. DHOC is the second facility at Eisenhower to utilize kiosks. Earlier in the year, the Argyros Health Center began using kiosks throughout the facility. EMC's own IS staff built the wayfinding and staff directory content using the kiosk tools provided by the vendor.

Features include:

  • Patient Check In via Driver’s License, Credit/Debit Card, Manually, and EMC’s own Passport ID card (printed via PatientWorks)
  • Check In for both Scheduled Appointments and Walk Ins
  • Co Pay collection via Credit/Debit cards or check given to the registrar
  • Signature capture – Consents, Medicare Secondary Payer Questionnaire, (and soon, ABN)
  • Wayfinding
  • Physician Directory
  • Bill Payment by scanning the barcode on the Patient Statement
  • Healthy Living Community Outreach programs and services information
  • Patient Survey
  • Coupon reward for using the kiosk
  • Queue Navigator used by Registration, Lab and Radiology to monitor patient statuses

Today's GoLive was successful and the patients at the Delores Hope Center are now checking in to their appointments using KioskWorks.

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CarolinaEast Health Systems Goes Live With PatientWorks 4

April 29 09:00 AM

Effective April 28th, 2010, CarolinaEast Medical Center went live with PatientWorks 4. CarolinaEast is taking advantage of PatientWorks' Signature and Photo capture features to send electronic copies of signed consents directly to its their imaging system. At the time of registration PatientWorks presents the appropriate documents for the particular registration; the patient reads and sign as required. A photo is also taken of the patient and merged on to selected documents by PatientWorks. PatientWorks automatically sends an electronic copy of the signed documents to ChartMaxx (the imaging system) for storage and prints out a hard copy to be sent with the patient. Registrars were catching on to the new process within the first hour of their shift!

CarolinaEast Medical Center is a 300 bed facility located in New Bern, North Carolina.

PatientWorks® provides a family of software that enables Healthcare Facilities to build print, merge and form-fill applications that combine data from the Hospital Information Systems (HIS) with user defined forms to produce automated and on-demand laser, fax, electronic or email (PGP Encrypted) output.

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Eisenhower Medical Center Goes Live With KioskWorks

January 22 09:00 AM

Effective January 22nd, 2010, PatientWorks Development Partner Eisenhower Medical Center in Rancho Mirage, California has officially gone live with PatientWorks 4 and KioskWorks.

The newest offering from PatientWorks allows patients to register themselves for community outreach programs, as well as gain easy access to maps and directory information within the facility. It is a fully customizable solution that is deployable using a centrally managed PatientWorks Server, and can be updated and controlled using a rich set of tools provided by the product.

For more information about KioskWorks, please visit the KioskWorks Product Page or contact our sales department.

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