Posts tagged with “KioskWorks”

Eisenhower Medical Center Does It Again!

May 05 04:00 PM

In January of 2010, Eisenhower Medical Center in Rancho Mirage, California came online with PatientWorks 4 and KioskWorks. They've done it again by further integrating PatientWorks to improve their workflow for both their staff and patients!

Eisenhower Medical Center (“EMC”) in Rancho Mirage, CA has installed self-service kiosks developed by PatientWorks in the reception area of the Delores Hope Outpatient Care Center. Patients can check themselves in at the kiosks, with or without appointments and also sign consent forms and process insurance co-payments. For the staff, the kiosk software improves efficiency, tracks patient movements and collects important metrics such as wait times and survey results. DHOC is the second facility at Eisenhower to utilize kiosks. Earlier in the year, the Argyros Health Center began using kiosks throughout the facility. EMC's own IS staff built the wayfinding and staff directory content using the kiosk tools provided by the vendor.

Features include:

  • Patient Check In via Driver’s License, Credit/Debit Card, Manually, and EMC’s own Passport ID card (printed via PatientWorks)
  • Check In for both Scheduled Appointments and Walk Ins
  • Co Pay collection via Credit/Debit cards or check given to the registrar
  • Signature capture – Consents, Medicare Secondary Payer Questionnaire, (and soon, ABN)
  • Wayfinding
  • Physician Directory
  • Bill Payment by scanning the barcode on the Patient Statement
  • Healthy Living Community Outreach programs and services information
  • Patient Survey
  • Coupon reward for using the kiosk
  • Queue Navigator used by Registration, Lab and Radiology to monitor patient statuses

Today's GoLive was successful and the patients at the Delores Hope Center are now checking in to their appointments using KioskWorks.

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Eisenhower Medical Center Goes Live With KioskWorks

January 22 09:00 AM

Effective January 22nd, 2010, PatientWorks Development Partner Eisenhower Medical Center in Rancho Mirage, California has officially gone live with PatientWorks 4 and KioskWorks.

The newest offering from PatientWorks allows patients to register themselves for community outreach programs, as well as gain easy access to maps and directory information within the facility. It is a fully customizable solution that is deployable using a centrally managed PatientWorks Server, and can be updated and controlled using a rich set of tools provided by the product.

For more information about KioskWorks, please visit the KioskWorks Product Page or contact our sales department.

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PatientWorks Releases PatientWorks® 4

January 12 09:00 AM

As a culmination of a shared effort between PatientWorks and our development partner Eisenhower Medical Center, we are proud to present PatientWorks® and the KioskWorks® platform.

Enhancements/Documentation/Behavior Changes

  • PatientWorks' KioskWorks® Enables Patient Self Check-In and More
    • KioskWorks® tracks all appointments and allows Self Check-Ins
    • Queue Navigator allows your staff to manage and track the status of all appointments
    • KioskStudio, allowing the creation of fully customizable Kiosk experiences
    • Kiosk Wayfinding, displaying and printing turn-by-turn directions for users
    • Kiosk Directory, allowing users to view and locate staff within your organization
    • Centrally deploy and manage your all your Kiosks through PatientWorks® Server Administrator
  • PatientWorks Forms now support Rich Text Formatting (RTF)
  • Aztec barcodes can now be printed from PatientWorks
  • Scheduled printing now allows for “black list” dates
  • Improved Web Application Security
  • Supports .Net 3.5 Framework
  • Management Dashboard added to Server Administrator

With our PatientWorks 4 release, we introduce KioskWorks, our full-featured kiosk for appointment check-ins, wayfinding, staff directories, and almost anything else you can think of. This was our first foray into Microsoft’s new WPF and it’s been an interesting learning experience. WPF (Windows Presentation Foundation) is a whole new method for doing window layout and design. The ease with which it lets us attractively reskin windows and controls is impressive and exciting. We’re looking forward to what we can do with it in the future.
--PatientWorks Lead Developer, Tim Gemma

For more information, visit the PatientWorks® Product Page.

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