Patient Self Service Kiosks

Checking in and processing large numbers of patients, collecting personal information and co-payments as well as disseminating repetitive information regarding directions, department, staff and policies can expend large amounts of hospital resources.

KioskWorks lets you create a customizable user touch screen program that will enhance the relationship between your patients, visitors and staff. KioskWorks will also extend the reach of your hospital resources.  The KioskWorks solution will greatly increase patient satisfaction, reduce FTE requirements and improve bottom line collections. 

Patient Self Check In

In today's world of increasing patient volumes, declining reimbursements and increasing costs, healthcare organizations are looking for new ways to run their operations more efficiently. Simultaneously, patients are becoming true consumers: more demanding, more informed and more likely to shop around for quality care and superior service.

Patient Queue and Wait Time Tracking

Allow your staff to manage the patient check-in process in real-time using KioskWorks Queue Navigator. Staff can monitor patient wait times and determine the status of co-pay collections as well as identify patients who have updated their demographic and insurance information during the check-in process. Additionally, your staff can determine whether documentation and/or other EHR forms have been signed.  Queue Navigator can also notify additional staff if patient wait times exceed pre-determined criteria.

Forms Automation

PatientWorks e-forms automation solution provides positive patient identification and streamlines the registration, clinical and billing process.

Eliminate the costly, time consuming, and error prone process of applying labels to pre-printed forms.

Image Capture

Scan images of driver licenses and insurance cards, and capture patient photos using the PatientWorks Patient Xpress client.  All captured images can be printed and/or sent to your document imaging solution.

Patient ID Cards

Our ID card solution cost effectively produces durable, attractive and secure identification cards. PatientWorks offers a turnkey plastic card printing, workflow and forms management solution to improve your existing identification processes and save your organization money.

PatientWorks Mobile Apps

Mobile applications for healthcare providers.  Want to improve your patient experience and patient satisfaction ratings?  Want to connect with your patient population with a branded mobile app (iOS and Android)?

Today’s consumers use their smart phones to navigate their world and access their information.

Manage Visitors Remotely in Real Time

Whether your visitors check-in through KioskWorks or directly with staff, PatientWorks Visitor Management Solution tracks volumes, visit times and visitor compliance. 

Issue badges with barcodes to support security management of visitors to your medical facility.   Badges may be color coded or otherwise identified for only specific areas of the facility allowing staff to quickly and easily identify those individuals who are authorized to be in the designated area.  Badges can have an expiration date included in the barcode or other data to allow security systems to detect when permissions to be in the area has expired.  Badges may also be printed on time expiring badges that change color when expired.

Red Flag Solutions

red flag rules

Have you developed an Identity Theft Prevention Program to detect, prevent, and minimize the damage that could result from identity theft?

PatientWorks can easily and efficiently bring you into compliance with minimal effort and cost.   

Bar Code Solutions

barcode solutions

PatientWorks can produce any bar code symbology, linear or 2-dimensional, in any orientation, printing to your existing laser or thermal printers.

PatientWorks Integrated with Epic

Many healthcare organizations today are implementing Epic as their hospital information systems.  How does PatientWorks’ solutions fit with Epic implementations? PatientWorks offers solutions designed to complement and enhance critical hospital systems, like Epic, Allscripts, Cerner, Siemens, MEDITECH and others. PatientWorks provides Patient Self-Service, Patient Engagement, eForms, electronic signature, barcoding & digital imprinting, discrete data capture, and workflow solutions that enhance the Epic applications. Epic’s product suite includes a wide range of integrated functionality.  However, third party solutions such as PatientWorks enhance and add additional functionality to the Epic solution where Epic’s features are limited.