News & Events
Recently PatientWorks added integration to eClinicalWorks® to its implemented integrations. A new customer, a healthcare provider in New York, selected the KioskWorks® patient self-service check-in solution to automate their patient registration process. Their enterprise solution was eClinicalWorks.
PatientWorks Corporation, a subsidiary of SalePoint, Inc., is a leader in patient self-service check-in solutions based in Cary, NC. PatientWorks has integrated with the major hospital information systems and practice management systems in the healthcare market today through its integration engine.
KioskWorks allows customized workflows and functionality that offers eClinicalWorks clients the ability to implement a solution that fits their unique patient registration and patient workflow requirements rather than a standard application. KioskWorks fits the healthcare provider rather than forcing the provider to change their business to fit the application’s functionality.
To facilitate bi-directional integration between KioskWorks and eClinicalWorks, PatientWorks teamed with Mi7 Solutions, a health care technology consulting firm with experience in eClinicalWorks integrations, to implement the required integrations via HL7.
The PatientWorks clinic went live with the KioskWorks solution in February 2018, integrated to eClinicalWorks.
If you are an eClinicalWorks customer that has a need to automate your patient registration process with patient self-service kiosks, give us a call.
PatientWorks today announced that it has signed an agreement with Elavon, a global payments company and wholly-owned subsidiary of U.S. Bancorp (NYSE: USB), to offer secure, omni-commerce payment solutions to its customers. Elavon’s solutions will be jointly marketed with PatientWorks’ self-service check-in solutions, KioskWorks®, CheckinWorks® and PortalWorks®.
“As a key provider of patient self-service solutions, PatientWorks provides secure payment processing solutions as a significant part of our functionality,” said Larry Haworth, CEO of PatientWorks. Haworth continued, "Elavon is consistently rated among the top global payment providers and offers secure payments solutions that comply with industry standards. With data breaches becoming more and more common today, security of patient payments is crucial while healthcare providers are also interested in reducing the cost of PCI Compliance. Elavon meets these needs.”
“Our leading payment and security technology, combined with easy integration and extensive healthcare payments expertise will add value to PatientWorks’ self-service and mobile solutions,” said Jana Franks, SVP and general manager, Healthcare, Elavon. “This new partner relationship with PatientWorks will provide a trusted and flexible patient-centric, omni-commerce payment experience for healthcare providers and their patients.”
About Elavon (www.elavon.com)
Elavon is wholly owned by U.S. Bank, the fifth-largest bank in the United States, and provides end-to-end payment processing solutions and services to more than 1.3 million customers in the United States, Europe, Canada, Mexico and Puerto Rico. As the leading provider for airlines and a top five provider in hospitality, healthcare, retail, and public sector/education, Elavon’s innovative payment solutions are designed to solve pain points for businesses from small to enterprise-sized.
PatientWorks Version 4.5 has been validated under the Payment Card Industry (PCI) Payment Application Data Security Standards (PA-DSS) Version 3.2. This validation assures that our customers have the appropriate credit card security standards included in the latest version of PatientWorks software to assist in their PCI Compliance. The PatientWorks payment application is listed on the PCI Council's website as an approved payment application:
CARY, NORTH CAROLINA – September 12, 2016— PatientWorks Corporation, a provider of healthcare self-service systems and patient flow management solutions, today announced that it has acquired the innovative iQ Kiosk and POWERstation Cloud software products from Unicomp Corporation of America (UCoA). The acquired software enables PatientWorks to expand its reach into the office-based physician practice marketplace.
“The new software adds to the current PatientWorks suite of patient self-service solutions,” said Larry Haworth, CEO of PatientWorks. “These unique cloud centric products provide productivity solutions to the office-based physician that reduces labor intensive processes. It delivers dramatic cost saving while enhancing accuracy and efficiency. These cloud empowered solutions are particularly effective for practices that don’t have, or don’t want to maintain, IT resources to support traditional on-premises implementations.”
iQ Kiosk is a web-based iPad check-in kiosk, where patients can simply sign in upon arrival at the physician’s office. It can service patients that have appointments or with walk-ins. Strong data analytics provide meaningful information to the practice regarding patient wait times and many other activities that impact the patient experience. The application of data analytics permits the practice to gain meaningful insights, and to better understand and improve practice performance. An iQ Kiosk deployment is easily justified by the significant return on a minimal investment.
As a complement to iQ Kiosk, the POWERstation Cloud solution automates front-desk patient registration with an efficient “hands-free” data input and verification process that improves staff productivity, reduces insurance claim denials, and establishes an effective patient payment and collection platform.
“We are pleased to provide PatientWorks with an impactful and cost-effective solution for the office based physician.” said Marty Kaplan, CEO of UCoA. “We believe that iQ Kiosk and POWERstation Cloud will provide PatientWorks with an opportunity for aggressive growth by expanding their market scope.”
PatientWorks® provides Self-Service Patient Check-in Kiosk and Tablet solutions. KioskWorks® provides a patient centric, customizable user touch screen environment for self-check-in, co-payment processing, interactive wayfinding, event calendar, patient education and fundraising opportunities. The Patient Xpress module captures electronic signatures as well as patient photos and scans insurance cards and/or driver licenses. The data is merged onto the healthcare provider’s forms and automatically sent to their imaging system and/or routed to the Registrar. Queue Navigator manages patient volumes, wait times and check in compliance, whether patients check in through KioskWorks® or directly with registration staff. Admitting personnel can manage patient check-in remotely in real-time at the department level or across the entire enterprise. CheckinWorks® offers healthcare providers the same functionality only on mobile tablets. For more information, please visit www.patientworks.com.
UCoA was founded in 1979 and since its inception has specialized in developing cutting edge technology solutions for the healthcare industry. UCoA’s principals average nearly 40 years of experience working with healthcare providers to improve productivity and profitability by applying solutions for document management, revenue cycle management, and patient access management. Its healthcare products are used by over 20,000 physicians in 35 states. For more information, please visit www.ucoa.com.
Norman Snidow, VP Sales
PatientWorks determined that its patient self-service check-in and mobile app solutions were a good fit for Physician Practices. Therefore, the company exhibited for the first time at the MGMA 2016 Conference in San Francisco. The conference was a success with many hospitals and practices now exploring new ways to improve their front desk operations. Contact us to improve your patient satisfaction, retain patients, save staff time and effort, eliminate paper forms, capture key data and statistics about your patient visits and encounters, and improve the financial performance of your practice.