PatientWorks provides solutions for Physician Practices to automate their front desk operations.
KioskWorks iQ, the intelligent queue, is our entry-level kiosk that quickly checks-in an arriving patient, whether the patient is a walk-in or there for a scheduled appointment. KioskWorks iQ is not integrated with your Practice Management or Scheduling Software. Patients enter their name, birthdate, indicate whether or not they have an appointment, select a physician, and indicate the reason for their visit. The software tracks the status of the patient including wait times and displays this data on a dashboard for the physician and staff to view. It tracks what patients are in the exam room and how long the wait will be for waiting patients. The iPad based solution replaces manual sign-in procedures allowing you to track patient flow, wait times, and activity. The solution provides physicians with visibility on waiting patients and walk-ins to better manage their time and schedules. Strong analytics from data captured on all your patient visits allow the practice to track and understand historical patient visit data and make improvements in the practice operations. Patients like the ease of signing in and knowing that staff is aware of their arrival. Estimated wait times are provided to the patient based on the current physician workload. KioskWorks iQ is a software-as-a-service solution offering providing the software from the internet cloud reducing the IT support needed by the practice. The service is provided under a services agreement.
As a staff tool during the registration process, CheckinWorks Cloud complements your current practice management or patient scheduling system to bring your patient registration, appointments, appointment reminders, payment processing, insurance and demographic verification and more to the cloud. Data is synchronized to PatientWorks cloud based servers automatically. Your staff will be more accurate and more productive through automated data capture from driver’s license and insurance and automated address verification with the USPS. Insurance eligibility can be done in batch or on-demand and proper patient due amounts determined. Payment can be collected via real-time credit card processing and payment plans may be setup to improve collections, especially with high deductible health plans. No-shows are reduced with automated appointment reminders and check-ins are easier. Delivered as a Software-as-a Service solution.
The above solutions are provided as cloud based services that minimize the need for local IT resources. If you have IT resources and implement solutions on-site, our many other products will work for you as well. Click on the logos above to go to the product pages or navigate through our website to learn more about our various product offerings.