PROVIDE YOUR PATIENTS WITH THE CONVENIENCE OF COMPLETING THEIR REGISTRATION FROM ANYWHERE
Today's consumers are used to the conveniences of mobile business using their smart phones and home computers. They expect to have the same level of customer service from their healthcare provider that they receive from the top retailers.
With our solutions you can offer these conveniences.
Patient Self-Service Check-In
PatientWorks is a leader in providing patient self-service solutions for the healthcare industry. We offer a variety of self-service solutions to automate your registration process. Patient self-service check-in kiosks improve patient satisfaction, save costs, and protect patients and staff from infection. Patients can complete the entire registration process on the kiosk and the solution is seamlessly integrated with your EMR and patient accounting systems.
Benefits include fast check-in, lower wait times, increased revenue collection before the service is performed, more accurate patient data, and visibility over patient flow.
Mobile Patient Check-In
Provide your patients with the convenience of using their smart phones, tablets or home PCs to complete their registration tasks. Patients can precheck-in ahead of their appointments completing all the registration tasks and staff has immediate visibility on each task the patient has completed.
Patient Messaging
Enhance your communications with your patients through real time texting and emails during the registration process and beyond. In the pre-registration queue see if patients have not completed a task or have indicated health conditions that require you to adjust their appointments. Immediately and easily communicate with them. Supports "wait in car" policies and other means of reducing risk of infection. The solution allows for free form texting or standardized templates for standardization and speed.
A Full Suite of Solutions
Kiosks
Tablets
Mobile
Messaging
Temperature Screening
Queue Display
Supplies -
ID bands & labels
eForms/
Signature Capture
Payment Processing
EMR Integrations
With our integration engine, we seamlessly integrate the patient check-in and eForms software with your EMR applications. Our integrations include all the major EMR's such as MEDITECH, Cerner, Epic, Allscripts, NextGen, and eClincalWorks. Our database is a mirror imagine of your EMR and scheduling system. We send electronic forms with patient signatures to imaging.
Eye on Security
With Cyber attacks and scams increasing in frequency, we take security of our applications very seriously. Working in conjunction with our customers' security teams we adhere to industry standard security practices. Our staff is trained on HIPAA compliance, PCI and PA-DSS Compliance for payment processing, and follow our Cyber Insurance Company recommendations on internal systems security.
ROI
Patient self-service registration projects provide an immediate return on investment. If you are facing staff shortages, we can show you how to register more patients with reduced headcount. If your normal registration time per patient is 8 to 10 minutes and a large percentage of patients use the self-service solution, you can save significant staff time, freeing staff to work on clinical issues rather than paperwork.
Superior Customer Support
PatientWorks provides excellent customer support. We have a team with years of experience implementing healthcare technology solutions. We understand the complex issues involved in patient registration, best practices, and the demands on our customer's resources. Let us guide you through a project to automate your patient registration process and allow us to provide fast and responsive service after the go live.