Consumers today expect fast, quality service in all their interactions. Our solutions allow healthcare providers to simplify and streamline the patient registration process and enhance their revenue cycles.
The solutions that we offer are:
Text and Email Appointment Reminders to reduce no shows
Mobile appointment pre-check-in that allows patients to check-in for appointments from home or their mobile phone
Patient self-service check-in when they arrive for service on a variety of hardware options such as kiosks and tablets
Self-service patient payment processing as part of the self-service check-in process or with staff including out of PCI scope and EMV certified solutions
Electronic forms and signature capture to eliminate paper and the time and effort in collecting manual signatures
Downtime registration solutions to automate your registration when your EMR/HIS applications or networks are down
Leading healthcare systems have implemented our solutions. We integrate with the major hospital information systems and practice management systems in a real time bidirectional mode so all staff know of the patient’s registration activities and status.
Staff has a variety of tools for processing patients such as our Queue Navigator tool which shows if patients have checked in, what their wait times are, if they have reviewed and edited their demographic data, signed the appropriate electronic consent forms, and paid the amounts due for their services.
We have been successful improving patient satisfaction while reducing healthcare provider costs. Our solution includes tools that your staff can easily use to adjust your workflows, add or change electronic forms, change the kiosk User Interface, etc. Our customers have indicated that they chose our software due to its rich functionality and flexibility to meet their unique requirements.
Why not start improving your patient satisfaction and reducing your registration costs today through automated patient self-service solutions from PatientWorks!