With years of experience in automating patient registration for healthcare providers, our services team is ready to help you with your project and to provide support after go-live. Give us a call.


The lessons learned over the years from implementing projects for leading healthcare providers are valuable. Tell us what your vision is, what problems you are having, what your goals are, and let us propose creative solutions for you. Our real world experience in the myriad systems used by healthcare providers provides a wealth of knowledge.

Project Management

Our projects usually have key dates that are driving our customers to automate their front end processes. This may be related to systems conversions, staff shortages, new facility openings or some other important project timeline driver. Our Project Managers understand professional project standards. We work closely with your team and adapt to your project protocols to assure a smooth and successful project. We understand the demands on your internal resources and develop schedules to address any resource conflicts that may arise. Our Best Practices document helps you formulate the details of your project plan.

Support Services

We are only an email or phone call away. Due to the mission critical nature of our solutions, we understand the urgency of any issues that may arise and we are here to assist you. Our support is 24/7/365 and handled by knowledgeable staff. Our solutions integrate in real time to your EMR and therefore if changes occur in your systems, these may impact our interfaces. We work closely with you to setup a test environment to allow you to adequately test changes before they are placed in production. Our team constantly receives great satisfaction ratings on the level of support we provide.

Contact us to learn more about our services

Our services include:

  • Consulting
  • Project Management
  • Forms Design
  • Troubleshooting
  • Technical Support
  • Payment Processing Expertise
  • Performing Upgrades
  • Customer Software Development
  • Hardware Certification
  • Based in the United States
  • Best Practices
  • Quality Assurance Testing
  • HIPAA Trained
  • PCI Standards Trained
  • Product Enhancements
  • Custom Reporting
  • Great Staff

    PatientWorks staff have longevity with the company. They have been team members for many years and have managed and supported many projects. When you talk with them you will hear the years of experience they have in their responses. In the software industry people are the assets of the company and we are proud to have great people working here.

    We Answer Your Calls

    Front line systems such as patient self-service solutions which are patient facing must have high availability, be simple and easy to use, and be secure. Therefore, when you call we respond quickly. We track all calls within our case management system and cases are reviewed once a week by top management and the entire support team. That way we know cases are quickly solved and we share our knowledge.

    Full Service

    Our services and support cover the entire system - hardware, software, infrastructure, integrations, credit payments, communications, networking, and so on. Many times our customers host their EMR and billing systems in the Cloud with a third party vendor. If there are issues, we will work closely with all parties to determine the root cause and find a speedy solution.

    Superior Customer Support

    PatientWorks provides excellent customer support. We have a team with years of experience implementing healthcare technology solutions. We understand the complex issues involved in patient registration, best practices, and the demands on our customer's resources. Let us guide you through a project to automate your patient registration process and allow us to provide fast and responsive service after the go live.

    Learn More
    Let us share our experience in patient self-service solutions with you.