Wayfinding

HELP YOUR PATIENTS FIND THEIR WAY TO YOUR FACILITY AND TO THE SERVICE AREAS INSIDE

With our Wayfinding solutions you can use GPS to guide patients to the right facility and then facility maps to provide turn by turn directions within the facility to their service areas. This is an advantage for healthcare facilities that are hard to find with complex internal layouts.

APPOINTMENT REMINDERS WITH WAYFINDING LINKS

Healthcare providers can include GPS coordinates in text Appointment Reminders that will navigate the patient from their location to the facility. The destination can be based on the service location for the appointment. Additionally there can be a link the Appointment Reminder showing the facility layout and location of the service area inside the facility.
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GPS Driving Directions

Providing GPS directions to your facility will provide the patient with the estimate travel time and the best route. This will help assure that patients arrive on time for their appointments and keep your services on schedule. Using our Messenger solution, patients can also let staff know if they are delayed enroute.

TURN BY TURN DIRECTIONS INSIDE

If your facility is a complex building with many service areas, you can include turn by turn directions from the parking lot or main entrance to the specific service location in the building related to the patient's appointment. This ensures the patient will not get lost, delayed or take staff time in finding their service location. You provide the points of interest for the maps and the route that you want the patient to take to get to their service location.

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Why bother with providing Wayfinding?

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The benefits of Wayfinding include:

  • Helps patients find the correct location for their appointment or service in town
  • Helps the patient find the service location inside your building
  • Reduces late arrivals
  • Lessens assistance needed by staff in guiding patients to their location
  • Reduces "no shows" for appointments
  • Provides patient with the safe and correct route and point of interest in the building
  • Shows restrooms and cafeteria, elevators, etc.
  • Do your patients get lost?

    If your patients get lost in your building, are late to appointments, go to the wrong facility or otherwise have difficulty navigating themselves to their appointments, you could use our Wayfinding solution. We can help them find their way!

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    Let us share our experience in patient self-service solutions with you.