PATIENTWORKS IS A LEADER IN PROVIDING PATIENT SELF-SERVICE SOLUTIONS

Serving the healthcare industry for over thirty years, PatientWorks has implemented technology solutions in many major healthcare systems as well as smaller medical centers. Our personalized, responsive approach allows us to develop close partnerships with our customers.

Headquarters in Gahanna, Ohio

PatientWorks Corporation is located in Gahanna, Ohio with a sales office in Richmond, Virginia and is a subsidiary of privately held SalePoint, Inc. SalePoint serves the healthcare, retail, public sector, and higher education industries and is headquartered in Columbus, Ohio with offices and staff in San Diego, Orlando, Austin, Texas; and Sacramento, California. SalePoint has been serving multiple industries with software and hardware solutions since 1987 and has worked with leading companies and healthcare providers throughout its history.

History

In 1998, in response to the emerging electronic healthcare record technology, PatientWorks developed a leading edge enterprise document automation software solution. PatientWorks is currently implemented in over 95 healthcare facilities across the US and is growing rapidly as healthcare providers more quickly adopt self-service technology. In 2009, PatientWorks created a leading-edge patient self-service kiosk solution built upon the integration and forms management capabilities of the PatientWorks software platform. The KioskWorks module was introduced to the market in mid-2010. CheckinWorks was released in late 2010 as a response to the desire of the healthcare market to facilitate the patient check in process from a mobile tablet. Recently with the COVID-19 pandemic, healthcare providers have implemented mobile pre-registration and check-in to promote staff and patient safety. Our KioskWorks Cloud solution meets their needs. They have also purchased temperature screening kiosks.

With the implementation of PatientWorks' solutions, healthcare organizations can automate the processes behind and in front of the registration desk to provide a complete patient interface to the entire check in process including:

Enterprise forms completion and management

Screening questions to regarding individuals exposed to COVID-19

Signature capture

Patient authentication

Insurance verification

Co-pay authorization and collection

Update patient demographics, insurance data, address, etc.

Mobile pre-registration and check-in

Integration with EMR's management systems

Patient queue and flow management

Achieve PCI, EMV and HIPAA compliance

What we do

OUR VALUE TO YOU

Every day, PatientWorks helps leading health care providers with their changing business needs. Our track record and strong customer references demonstrate that we bring deep technical, industry and domain expertise and best practices to the our clients. PatientWorks offers a variety of solutions geared specifically for the health care provider. These solutions provide front line staff members with automation that empowers performance. The ability to quickly and easily check-in patients and accept patient share collections at the point of service allows your staff members to spend more time servicing the patient medical needs and less time on the financial and procedural aspects of the visit. Self Service Check-in Kiosks, Mobile Applications, integrated EMV compliant cashiering, Patient Identification Solutions and enterprise patient document management allow the organization to protect staff and patients, reduce costs, reduce wait times, and improve patient satisfaction while maintaining compliance with PCI, EMV and HIPAA standards.

EMR Integrations

With our integration engine, we seamlessly integrate the patient check-in and eForms software with your EMR applications. Our integrations include all the major EMR's such as MEDITECH, Cerner, Epic, Allscripts, NextGen, and eClincalWorks. Our database is a mirror imagine of your EMR and scheduling system. We send electronic forms with patient signatures to imaging.

Eye on Security

With Cyber attacks and scams increasing in frequency, we take security of our applications very seriously. Working in conjunction with our customers' security teams we adhere to industry standard security practices. Our staff is trained on HIPAA compliance, PCI and PA-DSS Compliance for payment processing, and follow our Cyber Insurance Company recommendations on internal systems security.

ROI

Patient self-service registration projects provide an immediate return on investment. If you are facing staff shortages, we can show you how to register more patients with reduced headcount. If your normal registration time per patient is 8 to 10 minutes and a large percentage of patients use the self-service solution, you can save significant staff time, freeing staff to work on clinical issues rather than paperwork.

Join us for a web demo

We would love to meet you on a web meeting and hear about your vision of how you want to improve your patient registration and intake processes. Typically we share a brief demonstration of relevant solutions that might help you. Based on the successes we have had, we share what other healthcare providers have done and what results they have achieved.

Learn More

Let us share our experience in patient self-service solutions with you.