Frederick Health Finds Seamless Patient Flow with PatientWorks Queue Management

The Challenge: Frederick Health, a leading healthcare provider in Maryland, faced a critical challenge: their existing queue management system was scheduled for discontinuation at the end of 2024. Frederick Health needed a robust, reliable, and integrated solution, and they needed it quickly. The Solution: Through connections within the Meditech MUSE users’ group, Frederick Health discovered PatientWorks. After thorough evaluation and …

Florida Department of Health in Collier County Enhances Clinic Efficiency with PatientWorks Queue Management System   The Florida Department of Health in Collier County, located in Naples, Florida, provides an extensive array of services to both residents and visitors. These services encompass refugee health assessments, comprehensive health evaluations, immunizations, vision and hearing exams, child vaccinations, and dental care. To optimize …

Leading MEDITECH Children’s Hospital Mobile Patient Registration Project

This is a success story of the implementation of mobile patient registration. A leading children’s hospital located in New Jersey has been a customer of PatientWorks’ self-service patient registration solutions for many years.  Due to corporate policies, PatientWorks is unable to use the hospital’s name in this success story.  In this article, the hospital will be referred to as “the …

Major Hospital – Self-Service Kiosk Project

Major Hospital in Shelbyville Indiana implemented PatientWorks kiosks and electronic signature capture as part of large enterprise system upgrade.  “We are excited to provide our patients with the convenience and accessibility of Self-Service Kiosks for both our Ambulatory and Acute Care patients. For our Walk-in population we use PatientWorks’ Xpress solution to streamline the registration process of staff members by capturing electronic signatures …

Healthcare Providers Face Staffing Shortages in Front Desk Registration

Many healthcare providers are currently facing staff shortages in their front desk registration areas.  The last year has been traumatic for healthcare providers and now many are having difficulty finding individuals to fill open registration staff positions. Why is this happening at this time?   There are many trends that have had an effect on the ability of healthcare providers to …