Privacy Policy

Privacy Policy

Thank you for visiting our website. PatientWorks is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from you during your visit. PatientWorks treats your personal information securely and does not sell it to any third parties. The following provides more specific information on our Privacy Policy. Other than information collected from the “Contact Us” page on the website, we do not collect any personal information from you during your visit. PatientWorks does not share, sell, or lease personal information to any third-parties for their marketing use. PatientWorks will only release information about you if you direct us to do so or if we are required by law to do so.

Rules and Regulations

The rules and regulations in this Privacy Policy apply to all visitors to website. By accessing the PatientWorks website, you acknowledge your acceptance of these terms and conditions. PatientWorks reserves the right to change the website rules and regulations from time to time at our sole discretion. In the case of any violation of these rules and regulations, PatientWorks reserves the right to seek all remedies available by law and in equity for such violations. These rules and regulations apply to your current and future visits to the PatientWorks website. Unfortunately, the transmission of information via the internet is not completely secure. Although PatientWorks does our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website or its forms.

Information Collected

Unless you complete the “Contact Us” form on the website, we do not collect any personal information about you. The specific purpose of the “Contact Us” form is to allow you to request information about our solutions. The information collected from you on this form may include your name, company, title, telephone, e-mail address and area of interest. This website is not intended for persons under 18 years of age. We do not market our products to children or collect personal information from or about children.

Use of Collected Information

PatientWorks and our business partners use the personal information you provide only to respond to your specific inquiry. The information is only shared with other PatientWorks affiliated entities and its business partners to fulfill your request or for related purposes.

Information We May Receive as a Business Associate

Healthcare providers that use PatientWorks’ Software and Services are subject to laws and regulations governing the use and disclosure of information that is considered “Protected Health Information” or “PHI” under the Health Insurance Portability and Accountability Act of 1996 and the regulations promulgated thereunder (“HIPAA”) and the Health Information Technology for Economic and Clinical Health Act of 2009 and the regulations promulgated thereunder (“HITECH”). If your healthcare provider uses our Software or our Services, upon your request or with your consent, your healthcare provider may share information about you, including your personal information and/or PHI, with us in accordance with and subject to your healthcare provider’s privacy policy and practices. With regard to such information, PatientWorks will comply with the applicable provisions of HIPAA and HITECH, to the extent such privacy laws are applicable to us as a “Business Associate” of a “Covered Entity” (as defined by HIPAA and HITECH). PatientWorks will only collect, use, and disclose such information as permitted by the terms of the business associate agreement between us and your healthcare provider, in accordance with any instructions or restrictions provided to PatientWorks by your healthcare provider, and as described in this Privacy Policy. If you have any questions about your personal information and/or PHI that your healthcare provider may have shared with us, including any requests to review, access, correct, and/or delete your personal information and/or PHI, please contact your healthcare provider directly.

Links to Other Company’s Websites

The PatientWorks website contains links to other websites and PatientWorks is not responsible for the content, security, or privacy practices employed by other websites so the visitor should review the privacy policies of those websites when exercising the links.

Security of Collected Information

PatientWorks has strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those PatientWorks employees who need to know the information to respond to your inquiry. Employees are trained in HIPAA standards and those who misuse personal information are subject to disciplinary action.

Trademark Information

The trademarks, logos and service marks (“Trademarks”) displayed on this website are the property of PatientWorks or other third parties. Visitors are not permitted to use these Trademarks without the prior written consent of PatientWorks or the third party who owns the Trademark. The PatientWorks logo is a registered trademark of PatientWorks.


Governing Law and Jurisdiction

Visitor access to this website is governed by all applicable federal, state and local laws. All information available on the website is subject to U.S. export control laws and may also be subject to the laws of the country where you reside.

Visits to the website by visitors who reside in the State of California are covered by the California Consumer Privacy Act of 2018 (CCPA) and PatientWorks complies with the Act. Please contact us if you have any specific questions regarding your rights under the Act. For example, you have the right to request that we delete any of your personal information that we collected from you and retained. Contact us at or at the phone numbers below to make this request. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will not discriminate against you for exercising any of your CCPA rights. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of the PatientWorks website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose your personal information to third parties for their marketing purposes.

Contact Information

For inquiries about this privacy policy, please contact us at:

PatientWorks Corporation

700 Taylor Road, #290

Gahanna, OH 43230

Phone: (919) 238-7064

To register a complaint or concern, please email us at

If you need to access this Privacy Policy in an alternative format due to having a disability, please contact us by sending an email to us and indicating your preference.