CoxHealth – Success Story Over The Years

CoxHealth has been using PatientWorks solutions for many years and recently upgraded to the latest version of PatientWorks software.  Here is an earlier story about the initial implementation of the PatientWorks solution at CoxHealth that was originally published in 2013.  It discusses the reasons behind their decision to implement a new solution and the challenges and success of the project. …

Major Hospital – Self-Service Kiosk Project

Major Hospital in Shelbyville Indiana implemented PatientWorks kiosks and electronic signature capture as part of large enterprise system upgrade.  “We are excited to provide our patients with the convenience and accessibility of Self-Service Kiosks for both our Ambulatory and Acute Care patients. For our Walk-in population we use PatientWorks’ Xpress solution to streamline the registration process of staff members by capturing electronic signatures …

Healthcare Providers Embrace Innovation in Response to Pandemic

The COVID-19 pandemic and the impact that it has had on social norms, personal interactions, communication, and healthcare has created an environment where healthcare providers are seeking and embracing new creative ways to interact with staff, visitors and patients. Healthcare providers are faced with unplanned expenditures on PPE, ventilators, and other expenses related to the treatment of COVID-19 patients while …

Healthcare Providers Face Staffing Shortages in Front Desk Registration

Many healthcare providers are currently facing staff shortages in their front desk registration areas.  The last year has been traumatic for healthcare providers and now many are having difficulty finding individuals to fill open registration staff positions. Why is this happening at this time?   There are many trends that have had an effect on the ability of healthcare providers to …